Problems Registering for the Hardware Program
Hello! Over a week ago I found, that my organization account for some reason disappeared/deleted without notification and I couldn't log in to it anymore... Last year our company participated in the Hardware Developer program, had the verified Developer profile, and successfully submitted the hardware programs. Just after that, I registered the organization again, entered the same company data for the verification, and also passed the Developer verification again very quickly, then clicked to participate in the Hardware Program again. For some reason, I still don't see the Hardware Program active in my account, but together with that I can't activate it again in the list of available programs. So it is not active and I can't select it to activate it... I created a support ticket 10 days ago and I still waiting for the resolution... I have tried to ask what is the issue, but received a response - "Account Verification is still under review". After that, I asked another question about the issue and how much time will it take to resolve it - but received no response... Could someone explain what happened? Why the organization was deleted? Why after successful Developer profile verification the support team tell, that verification is still going on? Why I don't see the Hardware program dashboard if I have activated it already?
Partner Assistance
Hi, We are a Microsoft Partner and working collaboratively with other Microsoft partners and customes with all sorts of varying Microsoft Solutions and Azure migrations. More and more of these as an ECIF supplier. We are always being asked who is our Microsoft FTE Sponsor or PDM Manager, but we dont have any points of contact at Microsoft. Previously there use to be an ASK partner help line that you could call to get help as a Microsoft Partner. We are looking to deepen our relationship with Microsoft and are struggling because we lack any contacts. Can anyone advise where or how we can get help to improve our Partner relationship with Microsoft to ultimately help us sell more Microsoft solutions?
Partner Center API: Getting subscription usage count
Goal: Given a customerId, skuId, and productId for a specific microsoft license check the usage data (i.e. how many used / unused licenses) for that license. Examples: skuId = "0004" productId = "CFQ7TTC0JXCZ" Steps taken so far: I can pull down a customer's subscriptions via this endpoint. The response contains a skuId and productId, so I can filter the response to find the license I'm interested in. However, the response does not contain any information about license usage. It contains the total quantity associated with the subscription but doesn't specify the number of licenses used. I can use a different endpoint to pull down all the subscribed skus for a specific customer. This endpoint does return the license usage information that I want, but it doesn't return the desired productId and the returned skuId doesn't match the pattern I expect. It also returns a skuPartNumber that isn't helpful to mapping back to my input skuId and productId I'm stuck, so any support would be much appreciated! Thank you!
What happens to Perpetual licenses when you remove a partner relationship?
Good morning! We are a CSP partner, and we have a customer that we are removing the relationship with. The customer wants to go direct from Microsoft in the future, not transfer the relationship to a different partner. They have Windows RDS server CAL's through us on a perpetual license, all other subscriptions have been removed. Are their any ramifications to the perpetual licenses for removing the reseller relationship? What kind of process do I need to follow / are their any snags to look for? thanks, Matt
App has been deleted from the shelves??
Hello, What's the reason that our product is deleted from the Microsoft Store? Please tell us what we should do. And we can't edit anything now, No one has responded to our message yet, and it's been two days already Why doesn't anyone help us with this problem？ Please reply to us as soon as possible.
Employment verification problem
Although we've sent a Cloudflare domain renewal invoice with: Domain name Exact company name Exact address My within 12 months I can't get past this employment verification step. I've tried "Fix Now" and exhausted that, and support thread provided no help. What should I do?