Blocked from Migrating Entra App from Personal to Org Tenant (Production Use, Partner Account)

We’re a Microsoft partner with a verified organizational tenant and a live Outlook connector currently in production with a sizable user base. Unfortunately, due to historical setup, the Entra authentication app supporting this connector was registered under a personal Microsoft account.

Microsoft support informed us that application migration between accounts is no longer supported, and directed us to the community for visibility and possible product escalation.

What We’re Asking For:

• A manual reassignment or supported workaround for this authentication app to be transferred to our organizational tenant
• Or at minimum, guidance on how to support existing users during a parallel rebuild, with minimal disruption

We understand this may be an edge case, but for partners with live customer-facing apps originally built under personal accounts, we believe there’s value in revisiting the policy — or offering a migration pathway.

If there’s a path to escalate this to the relevant Entra or Commercial Marketplace team, we would sincerely appreciate that support.

Thanks in advance.